Bookkeeping › Control Accounts

How is refund to a customer shown in the sales ledger control account?

Intermediate

Answer

A refund paid to a customer (e.g., for an overpayment) debits the sales ledger control account (increasing/ restoring what is effectively receivable or clearing a credit balance) and the customer's account, with the credit to bank. It reflects money going back out to the customer.
Refund 100: Dr Sales Ledger Control 100; Cr Bank 100.
Real-world example Refunding an overpaid customer debits the control account and credits the bank.

Common follow-ups: Which side records the refund? | What is the corresponding credit?